> For the complete documentation index, see [llms.txt](https://webingate.gitbook.io/lubetrack-privacypolicy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://webingate.gitbook.io/lubetrack-privacypolicy/privacy-policy.md).

# Privacy Policy

**LubeTrack** is a subsidiary of **PetroLabs India Pvt Ltd**

### 1. Introduction

At **PetroLabs**, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our websites, applications, platforms, or communicate with us. References to "we," "our," or "**PetroLabs**" include our subsidiaries (such as LubeTrack), affiliates, contractors, and partners.

### 2. When This Policy Applies

* Visits to our websites, apps, or events that link to this statement.
* When we provide consulting, software, or support services.
* When we collect data from third-party sources under agreements.

**Note:** This policy does not cover third-party websites or services that you may link to from our platform.

### 3. Our Privacy Principles

* Lawful, fair, and transparent data collection.
* Collecting only what's necessary.
* Storing data only as long as needed.
* Ensuring accuracy and giving you control over your data.

We align with global privacy frameworks including the U.S. Privacy Shield and comply with relevant privacy laws.

### 4. What Information We Collect

Information You Provide:

* Login credentials
* Feedback or support messages

From Your Organization:

If your access is through an employer or partner, we may receive your professional info (e.g., name, title, contact info).

From Other Sources:

* Social networks (with your permission)
* Public data sources
* Third-party services or marketing partners

Automatically Collected:

* IP address and browser info
* Platform usage patterns
* Device identifiers and location
* Error reports and performance data

### 5. How We Use Your Information

* Provide and improve our services
* Customize content and experience
* Communicate service updates or promotional offers
* Prevent fraud and maintain security
* Comply with legal obligations
* Fulfill contractual and support requirements

### 6. How We Share Your Information

We may share data with:

* Your organization (if applicable)
* Application licensors (for integrated tools)
* Service providers (IT, marketing, payments, etc.)
* Affiliates and trusted partners (with your consent)

We may also share data to:

* Meet legal requirements
* Protect our rights or prevent fraud
* Complete mergers or acquisitions

### 7. Your Rights & Choices

You can:

* Access, correct, or delete your personal data
* Opt out of marketing communications
* Withdraw consent at any time
* Object to or restrict how we process your data
* Request a copy (data portability)

To exercise any of these rights, email us at: <sales@petrolabsindia.com>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://webingate.gitbook.io/lubetrack-privacypolicy/privacy-policy.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.